Project Feedback

We'd like to hear from you

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How can we improve?

We aim to provide our clients with the best service possible and we would appreciate your feedback on how we are faring. Kindly take a few minutes of your time to complete this short Client Feedback Form, so that we can understand what we are doing right and which areas you would like us to improve on.

Overall Experience

Please provide us with some general feedback

How has your overall experience been with regards to service delivery from Flux?*

1 (Unsatisfactory)

5 (Excellent)

What have we done well?

What could we improve upon?

Your Account Catalyst

Please provide us with feedback on your Account Catalyst

How has your experience been with regards to overall delivery from your Account Catalyst?*

1 (Needs Work)

5 (Excellent)

What has your Account Catalyst done well?

What could your Account Catalyst improve upon?

Communication

Please let us know how you experience our communication

How satisfied are you with the turnaround time on communication?*

1 (Not Satisfied)

5 (Very Satisfied)

What have we done well in this area?

What can we improve upon in this area?

Turnaround Time

Please provide us with feedback on our turnaround time

How satisfied are you with the turnaround time on requests?*

1 (Not Satisfied)

5 (Very Satisfied)

What have we done well in this area?

What can we improve upon in this area?

Service Delivery

How would you rate our service delivery in the following areas?

Paid Marketing*

Web Maintenance*

Web Development*

CRM*

Data & Reporting*

Social Media*

Copywriting*

Design*

Are there any additional services you would like us to offer?

Your Information

Please enter your details below

How likely are you to recommend Flux to a friend or colleague?

1 (Not Likely)

5 (Very Likely)

Client Name*

First Last

Organisation Name*

Your Role in the Organisation*